RESUMO
This chapter provides an overview of collaboration in humanitarian operations, focusing on the logistical aspects. Humanitarian logistics and operations has emerged as a subfield of supply chain and operations management and studies how humanitarian organizations can be more efficient in the delivery of humanitarian aid. We review the key characteristics of this subfield compared to traditional logistics and supply chain management. Collaboration is particularly important in the humanitarian context, in which only the collective performance of humanitarian organizations should count. We therefore discuss key factors of collaboration using the humanitarian SCOR model. Finally, we analyze how far the COVID-19 pandemic has forced humanitarian organizations to collaborate differently in their operations and what can be learned from it for the future of humanitarian operations. © Springer Nature Switzerland AG 2023. All rights reserved.